The company's buy -back and return policy includes buy -back of goods once supplied, within 30 days of the despatch of goods, subject to the following conditions : *Replacement, in case the goods are damaged in transit. *Full refund, in case the participant cancels participation in the scheme. *Full refund, if the goods are found to be substandard. *Refund of Amount minus packing and forwarding charge's if the goods are not required by the participant.